Facebook for Business

Facebook is one of the world’s largest social network. With over 1 billion users it’s highly likely that a proportion of your target customer audience will have a Facebook account. Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by someone they know. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand. Facebook is essentially a platform designed to facilitate social interaction between people, it is also a brilliant customer service tool.