Principles of Communication

Principles of Communication Online Training Course

75 minutes

Communication in Health & Social Care can be challenging at times. It is vital that communications are clear, appropriate, and effective.  This course is essential for social care staff to develop their understanding of service user’s needs and communicating clearly with them. This course covers the different ways of communication, identifying & reducing the barriers to communication and how to check understanding.

Online Course Content

• Reasons People Communicate • Ways of Communicating • Identifying Communication Barriers • Reducing Communication Barriers • Checking Understanding • Getting Help With Communication Issues • Confidentiality

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